Shipping Policy

Last updated: January 27, 2026

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Processing Time

Each FemBox is carefully prepared before shipping.

Orders are usually processed within 1–3 business days after payment is confirmed. During busy periods, processing may take slightly longer.

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Shipping Destinations

We currently ship to selected countries within Europe.
Available shipping options and destinations are shown at checkout.

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Shipping Times

Estimated delivery times depend on your location and the shipping method selected at checkout:

• Austria: 2–5 business days

• European Union: 3–10 business days

All delivery times are estimates and not guaranteed.

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Shipping Costs

Shipping costs are calculated at checkout and depend on your location and selected shipping method.

Any applicable taxes, duties, or customs fees are the responsibility of the customer unless stated otherwise.

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Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information where available.

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Delays

We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other events outside our control.

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Lost or Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include photos if possible.

If a package is lost in transit, please contact us and we will work with the shipping carrier to investigate.

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Incorrect Address

Please ensure your shipping address is complete and correct.
We cannot be responsible for delays or losses caused by incorrect or incomplete addresses provided by the customer.

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Questions?

If you have any questions about shipping, please contact us at:
📧 support@fembox.eu