Terms of service

Terms of Service

Last updated: January 27, 2026


OVERVIEW

Welcome to FemBox.
The terms “we”, “us” and “our” refer to FemBox.

FemBox operates this website and online store, including all related information, content, features, tools, products and services (the “Services”), to provide you with a curated shopping experience. Our store is powered by Shopify.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use the Services.

By visiting, interacting with, or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Services.


1. ACCESS AND ACCOUNTS

You must be at least the age of majority in your country of residence to use the Services.

When using the Services or placing an order, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

You may not transfer or assign your account to another person.


2. PRODUCTS

We make every effort to display our products as accurately as possible. However, colors and appearance may vary depending on your device or screen settings.

Product descriptions, availability, and pricing may change at any time without notice. We reserve the right to discontinue or limit products at our discretion.


3. ORDERS

By placing an order, you make an offer to purchase our products. A contract is formed only once we confirm acceptance of your order and receive payment.

We reserve the right to refuse or cancel an order for legitimate reasons (e.g. availability, pricing errors, suspected fraud). If an order is canceled, you will be notified and refunded where applicable.

Returns and refunds are governed exclusively by our Return & Refund Policy.

Orders are intended for personal use only and not for resale.


4. PRICES AND PAYMENT

All prices are shown in the currency displayed at checkout and include or exclude VAT as indicated. Shipping and additional charges are shown before final confirmation.

Prices and promotions may change at any time. The price shown at checkout applies.

You agree to provide valid and authorized payment information. Payment must be successfully processed before an order is accepted.


5. SHIPPING AND DELIVERY

Delivery times are estimates and not guaranteed. Delays caused by carriers, customs, or events beyond our control do not constitute a breach of contract.

Risk of loss passes to you upon delivery to the carrier, unless mandatory consumer protection laws state otherwise.


6. INTELLECTUAL PROPERTY

All content on the Services, including text, images, branding, and design, is owned by FemBox or its licensors and is protected by intellectual property laws.

You may use the Services for personal, non-commercial purposes only. Any unauthorized use is prohibited.


7. OPTIONAL TOOLS & THIRD-PARTY LINKS

The Services may include tools or links provided by third parties. We do not control or assume responsibility for these third-party services.

Your use of third-party tools or websites is at your own risk and subject to their terms.


8. RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify. Purchases are made directly with FemBox, not Shopify.

Shopify is not responsible for any aspect of sales between you and FemBox. You release Shopify from claims related to your purchase or use of the Services.


9. PRIVACY

Your personal data is processed in accordance with our Privacy Policy, which explains how we collect, use, and protect your information.


10. FEEDBACK

If you submit feedback, reviews, or suggestions, you grant us a non-exclusive, royalty-free right to use them for business and promotional purposes.

You confirm that your feedback does not violate third-party rights or applicable laws.


11. ERRORS AND CORRECTIONS

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders affected by such issues.


12. PROHIBITED USES

You may not use the Services for unlawful, abusive, harmful, or fraudulent purposes, or to interfere with the security or functionality of the Services.

We may suspend or terminate access if these Terms are violated.


13. TERMINATION

We may suspend or terminate your access to the Services if you violate these Terms. Obligations incurred prior to termination remain enforceable.


14. DISCLAIMER OF WARRANTIES

To the extent permitted by law, the Services and products are provided “as is” and “as available”.

This does not affect mandatory consumer rights under applicable law.


15. LIMITATION OF LIABILITY

To the extent permitted by law, FemBox is not liable for indirect or consequential damages.

Nothing in these Terms limits liability where such limitation is prohibited by law, including liability for intent, gross negligence, or personal injury.


16. INDEMNIFICATION

You agree to indemnify FemBox against claims arising from your violation of these Terms or applicable law.


17. SEVERABILITY

If any provision is found unenforceable, the remaining provisions remain in effect.


18. GOVERNING LAW

These Terms are governed by Austrian law, excluding conflict-of-law rules.

If you are a consumer within the European Union, mandatory consumer protection laws of your country of residence remain unaffected.


19. CHANGES TO THESE TERMS

We may update these Terms from time to time. Changes will be posted on this page with an updated date.

Continued use of the Services constitutes acceptance of the updated Terms.


20. CONTACT

If you have questions about these Terms, contact us at:

📧 support@fembox.eu